Privacy Policy

۱۔ تعارف

ProxiCall ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application, business dashboard, and marketing website (collectively, the "Service"). By using the Service you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

2. معلومات جو ہم جمع کرتے ہیں

We collect the following categories of information:

• Account information (name, email, phone number)
• Business profile data (name, address, hours, menu items)
• Content you upload (photos, descriptions, job postings)
• Payment information (processed securely by Stripe)
• مقام اور قربت کا ڈیٹا: GPS کے کوآرڈینیٹس اور وائی فائی نیٹ ورک کی شناختیں (BSSID/SSID) جو ایپ کے استعمال یا پس منظر میں چلنے کے دوران جمع کی جاتی ہیں، صرف ان قربت کی شناخت کی خصوصیات کو فعال کرنے کے لیے جو آپ نے چالو کی ہوئی ہیں۔
• ڈیوائس کی معلومات: ڈیوائس کی قسم، آپریٹنگ سسٹم، ایپ ورژن، اور منفرد ڈیوائس شناخت کنندگان
• Usage data (features used, pages visited, time spent)

۳۔ ہم آپ کی معلومات کا استعمال کیسے کرتے ہیں

We use the information we collect to:

• Provide, maintain, and improve our services
• قربت کی شناخت کو فعال کریں تاکہ کاروبار قریبی صارفین تک اطلاعات کے ذریعے پہنچ سکیں
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyse trends, usage, and activities
• متعلقہ قانونی ذمہ داریوں کی پابندی کریں

۴۔ معلومات کا تبادلہ

We do not sell your personal information to third parties. We may share information only in the following limited circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect the rights and safety of our users
• اثاثوں کے انضمام، حصول، یا فروخت کے سلسلے میں — آپ کو ڈیٹا کی منتقلی سے پہلے اطلاع دی جائے گی

5. ڈیٹا سیکیورٹی

We implement industry-standard technical and organisational measures to protect your data. These include TLS encryption in transit, AES-256 encryption at rest for sensitive data, role-based access controls, regular security audits, and automated vulnerability scanning. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong password and to report any security concerns to security@proxicall.app.

۶۔ ڈیٹا برقرار رکھنا

We retain your personal data for as long as your account is active or as needed to provide the Service. When you delete your account, we permanently delete your personal data within 30 days, except where retention is required by law (e.g., financial records required for tax compliance). Location and proximity data used solely for real-time detection is not retained beyond the session in which it was collected.

7. آپ کے حقوق

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request portability of your data
• پابندی کا حق: درخواست کریں کہ ہم آپ کے ڈیٹا کو پروسیس کرنے کے طریقے کو محدود کریں
• Withdraw consent at any time

8. مقام کا ڈیٹا

ProxiCall uses WiFi network scanning and GPS geolocation to determine when you are near a registered business. This functionality requires your explicit permission. You can withdraw this permission at any time in your device settings, which will disable proximity-based features. We do not share your real-time location with any third party. Location data is used only to match you to nearby businesses in real time and is not stored for tracking or profiling purposes.

۹۔ کوکیز اور ٹریکنگ

We use cookies and similar technologies on our website to maintain your session, remember your preferences, and understand how visitors use the site. For full details, see our Cookie Policy. کوکی پالیسی

10. بچوں کی رازداری

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us at privacy@proxicall.app and we will delete it promptly.

11. بین الاقوامی ڈیٹا کی منتقلی

ProxiCall operates globally and your data may be processed in countries outside your own, including countries that may not provide the same level of data protection as your home jurisdiction. Where we transfer data internationally, we ensure appropriate safeguards are in place — including Standard Contractual Clauses approved by the European Commission where applicable.

12. اس پالیسی میں تبدیلیاں

We may update this Privacy Policy periodically. When we make material changes, we will notify you via email or a prominent notice within the Service. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes constitutes your acceptance of the updated policy.

۱۳۔ ہم سے رابطہ کریں

If you have questions, requests, or complaints about this Privacy Policy or how we handle your data, contact us at privacy@proxicall.app