Privacy Policy
Last updated: January 2025
1. Introduction
ProxiCall ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
- Email address
- Name (optional)
- Profile photo (optional)
- Business information you provide
Usage Data
- Device information (type, OS, browser)
- IP address and approximate location
- Pages visited and features used
- Error logs and performance data
Business Website Visitors
When visitors view business websites hosted on ProxiCall, we collect anonymous analytics data to provide business owners with insights (page views, referrers, device types).
3. How We Use Your Information
- Provide and maintain the Service
- Process transactions and send related information
- Send administrative notices and updates
- Respond to inquiries and support requests
- Analyze usage to improve the Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties who help us operate the Service (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (TLS/SSL) and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure data centers with physical security
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@proxicall.app
8. Cookies and Tracking
We use essential cookies to operate the Service and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
9. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
10. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or concerns, contact our Data Protection Officer at privacy@proxicall.app